We at ConeXware, Inc. are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us.
By participating in the Council of Better Business Bureau’s BBBOnLine® Privacy Program we have made a commitment to meet the programs’ strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at bbbonline.org.
Personal Information means any information that may be used to identify an individual, including a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit ConeXware’s Web pages without telling us who you are or revealing any Personal Information about yourself.
ConeXware collects Personal Information when you place an order for one of our products, request support from ConeXware, sign up for a newsletter, or submit a PowerArchiver skin.
When you place an order for one of our products, ConeXware collects Personal Information as required to complete your order. This data includes your name, address, phone number, IP address and credit card details, depending on the payment method selected.
ConeXware sometimes collects limited non-personally identifying information your browser makes available whenever you visit a Web site. This log information includes your Internet Protocol address, browser type, browser language, the date and time of your query and one or more cookies that may uniquely identify your browser. We use this information to operate, develop and improve our services.
When we require personally identifying information, we will inform you about the types of information we collect and how we use it. We hope this will help you make an informed decision about sharing your Personal Information with us.
Personal Information is strictly used for processing orders, or to contact you regarding a support request and newsletter update. Personal Information is not used for any other purposes.
Cookies and Other Tracking Technologies
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will not be able to place an order for a ConeXware product on our Web site.
We do not rent or sell your personally identifying information to other companies or individuals, unless we have your consent. We may share such information in any of the following limited circumstances:
- We have your consent.
- We conclude that we are required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of ConeXware, its users or the public.
You may choose whether or not to provide Personal Information to ConeXware. The notice we intend to provide where ConeXware collects Personal Information on the Web should help you to make this choice. If you choose not to provide the Personal Information we request, you can still visit most of ConeXware’s Web sites, but you will not be able to place an order or request support.
The PowerArchiver Release Newsletter is an opt-in e-mail newsletter to inform you when ConeXware products have been updated. You will not be contacted for any marketing purposes beyond software update notices. If you wish to unsubscribe, you can do so by visiting the newsletters section.
U.S.-EU Privacy Shield Framework
The Federal Trade Commission (FTC) has jurisdiction over ConexWare’s compliance with the Privacy Shield.
All ConexWare employees who handle Personal Data from Europe are required to comply with the Principles stated in this Policy.
In compliance with the Privacy Shield Principles, ConexWare Inc. commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact ConexWare at: firstname.lastname@example.org.
ConexWare Inc, has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States provided at no cost to the complaining party. Conexware will respond to any inquiries or complaints within forty-five (45) days. In the event that ConexWare fails to respond or its response is insufficient or does not address the concern, please visit https://www.jamsadr.com/eu-us-privacy-shield/ for more information or to file a complaint.
Protecting Your Information
ConeXware takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. Your data is encrypted with strict measures and access to your Personal Information is restricted to Conexware employees which may require access to the information in order to operate, develop or improve our services.
Updating Your Information
To the extent that you do provide us with Personal Information, ConeXware wishes to maintain accurate Personal Information. Where we collect Personal Information from you on the Web, our goal is to provide a means of contacting ConeXware should you need to update or correct that Information. If for any reason those means are unavailable or inaccessible, you may contact us via e-mail with updates and corrections to your Personal Information.
If you wish to request access to, review or erase your Personal Information please contact us via e-mail.
ConeXware’s Web sites and products are not structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years of age.
Commitment to Privacy
11654 Plaza America Dr. #350
Reston, VA 20190