Upgrade Price?

[Brian Gregory]

I'm offered an upgrade at one price but then when I go to pay it's a higher price. What's going on?

Also what happened to Step 4? I didn't see any step 4.

[spwolf]

try clearing cart and then clicking on link again, that looks strange.... I will try it here as well.

[spwolf]

I tested with my own account (i have various different test orders), and 65% stays 65%.

Step 5 is when you enter your email address so it can tie into your account but since you are already logged in, it skips it.

[Brian Gregory]

I can't find anything that works. Cleared basket, cleared all powerarchiver.com cookies, tried firefox and IE as well as Chrome. Price still changes.

[spwolf]

Originally Posted by Brian Gregory

I can't find anything that works. Cleared basket, cleared all powerarchiver.com cookies, tried firefox and IE as well as Chrome. Price still changes.

do you have any other upgrade options? if so, can you try them just to test if price changes on them as well? Thanks.

[Sir Richard]

Well I had to try this out myself!!

It would let me do it on "International" but it went all wierd on English.

[kenlefeb]

I am offered 65% discount on Step 3, but get dropped to a 50% discount on Step 5.

[spwolf]

Originally Posted by kenlefeb

I am offered 65% discount on Step 3, but get dropped to a 50% discount on Step 5.

Hi,

please email us via support form (at the top) and we will send you direct link that will work for sure.

Same goes for everyone else that might have similar problem in the future, please contact support.

thank you!

[spwolf]

We took our time to find this issue and fix it, so nobody should have this happen anymore.

We couldnt reproduce it in our test accounts but someone complained again today via support so our web development guys took few hours to sort through code and find the issue...


thanks a lot everyone!