Pa 2009 - backups not running

[mentorcaptl]

Hi All,
I am at my wits end. Backups have been going great. All of a sudden this past Monday the backups have stopped running automatically. I did not change any settings. Today when I'm trying to open the script and tell it to do a backup...it just stares at me like I'm stupid. What am I doing wrong? I have Windows XP
TIA
Tammy

[spwolf]

What version of PowerArchiver? How did you schedule backups?

Does it just give you an mean look or is it blank stare when you try to open it manually? .

[mentorcaptl]

It just gives me a blank stare . I have PA 2009 Professional 11.00.52, Windows SP 3. I have it scheduled thru PA which does the scheduling in Windows Scheduler. The last backup I have is from the evening of 8/19. Any help would be greatly appreciated.

[spwolf]

Originally Posted by mentorcaptl

It just gives me a blank stare . I have PA 2009 Professional 11.00.52, Windows SP 3. I have it scheduled thru PA which does the scheduling in Windows Scheduler. The last backup I have is from the evening of 8/19. Any help would be greatly appreciated.

send us an screenshot, probably better to email us via support for and refference this post... thanks

[mentorcaptl]

Thank you, already have. Once we work it out I will post the solution. Have a great day!

[spwolf]

Please check RC1 via web update and let us know if everything works properly now.

thank you!

[mentorcaptl]

Sorry, forgot to post the results. I mistakenly had 2 accounts and my computer was looking at the trial version and not the purchased version. It's all good now. Thanks for you help!
Tammy

[spwolf]

thank you tammy!